Inviting Staff

Provider administrators control the staff listings at each program site that they administer. Below, you will find information for provider admins who want to invite members of their staff to use I-LEAD.

Making and managing staff invitations

Once a provider admin of a facility is logged into I-LEAD (read more about activating your account), associated educators that have already been added will be visible within each facility. There are several ways to manage your team from there:

  • Selecting “Invite” allows you to send (or resend) an invitation to an educator. If the email associated with a currently listed educator is not accurate, you can send a new invitation to the correct address. This is how to update educator email address within I-LEAD.
  • Selecting “View Details” allows you to view more about the invitation process.
  • A section entitled “Invite Status” appears if the status of the invitation is pending.
  • “Pending” status means the educator was sent an invitation, but they have not taken action to accept or decline the invitation yet. This area will also show you when the invitation was sent, how many times, and what email address it was sent to.

How do educators activate their account?

Educators will receive an activation email and will follow the prompts in that email to log in to their I-LEAD account. Read more about activating accounts: Activating Your Account

Please note that educators have three days to accept the invitation before it expires. We recommend following up with your staff to encourage them to accept their invitations promptly.

It is recommended that all provider admins and educators use a personal email address to log in to I-LEAD, since I-LEAD accounts follow the individual and a position or employment.

Need to delete or add staff to your roster?

Visit this support article: Updating Your Staff Roster

Need Additional Help?

Get in touch with the solution center by using our online form or calling 800-299-1627.

Updated on July 11, 2019

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